We want all our users to be able to use our website with ease. That’s why we have designed it with accessibility in mind. If you need any of the information on this website in an alternative format, please email or call 0117 440 9100.

Assistive technology

We have aimed to make the site compatible with assistive technology. The site should be compatible with screen magnifiers and the speech recognition software that is built into your operating system.

Help using computers, the web and assistive technology

For more information about accessibility and computers, go to This site has videos and information to help you use the accessibility features of your computer and how to make it easier to use the web.

Web Accessibility Initiative

This website endeavours to conform to level A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

Making the text bigger

You may be able to change the text size in your browser. Find out more about changing font sizes here.

Change the colours

We’ve tried to use colours that make the words on our webpages easy to read, but we know that some people have trouble with reading text on certain colours. You may be able to use your own colours with your browser. Find out more about changing colours here.


To make things easier for screen reader users, all images in our site have alternative text that clearly describes what they show.


Our links should use link text that makes sense out of context, so that what we’re linking to is clear to everyone.


If you have comments or feedback about accessibility, we would love to hear from you so that we can continue to create accessible content. Please email your comments to or call 0117 440 9100.