Community Navigators Bristol Service wind down

Community Navigators Bristol has supported many hundreds of people across the City to make lasting connections to their community since it was launched in September 2017. The service, funded as part of the Bristol Ageing Better programme, has gone from strength to strength and has been a shining example of what can be achieved by staff, volunteers and organisations working together in partnership for a common goal – reducing isolation and loneliness in people over 50.

Some of you may be aware that unfortunately, Bristol Community Health was unsuccessful in their bid to continue to provide Adult Community Health services across the local area from April 2020. You can read more about this and the impact for Bristol Community Health as a whole here:

The Community Navigators service, funded by Bristol Ageing Better, was a 3 year test and learn pilot project. In line with Bristol Community Health, sadly the Community Navigators Bristol service will close on 31st March 2020. In order to wind down the service safely, we will not accept new referrals after 30th November 2019. We will ensure that those referring in to the service are clear on other options and services available for people as we start to wind down the service.​

Please be aware this decision only relates to the service in South, Central and East Bristol provided by Bristol Community Health and partners. The service in the North is provided by North Bristol Advice Centre who will make a separate announcement about the future of their service.

Referrals to the specialist Learning Disability Navigator service are unaffected and the service will continue across Bristol but please be aware that LD referrals will need to go directly to Bristol Community Health’s Community Learning Disabilities team (CLDT) after 30th November 2019:


Call: 0117 9585666 or 0117 9878383

Post: Bristol CLDT

New Friends Hall,

Heath House Lane,

Stapleton, Bristol BS16 1EQ

We would like to thank each and every person who has worked, volunteered or been part of the Community Navigator service in some way, right back from the beginning to where we are now. You have all helped in making a tremendous impact in improving the quality of life for people locally and we are very grateful to you all.

Thank you,

Community Navigators Bristol